Legal Information
All legal documents, policies, and terms for TruePro Home Service. We believe in transparency and clear communication about our services, your rights, and our responsibilities.
Business Information
Business: TruePro Home Services, LLC
License: CA Major Appliance Repair License #51112
Service: Mobile service only; no walk-in location
Terms of Service
Plain-English terms for scheduling and service, pricing, warranty, and dispute resolution.
90-Day Warranty
90-day parts & labor warranty details, exclusions, and how to request warranty service.
Privacy Policy
CPRA/CCPA-ready privacy policy with data collection details and your privacy rights.
Your Privacy Choices
Opt out of sale/share for cross-context ads. We honor Global Privacy Control (GPC) signals.
Cookie Policy
How we use cookies/trackers and how to control them through Cookie Settings.
SMS/Text Terms
Appointment texts and occasional promos. Reply STOP to opt out, HELP for help.
Accessibility Statement
We strive for WCAG 2.1 AA alignment and provide alternative access methods.
Pricing, Deposits & Fees
$59 diagnostic credited toward repair, flat quotes, and special-order part rules.
Cancellation & Reschedule Policy
Free changes with 24-hour notice. Late-change fees rarely applied.
Service Areas & Mobile-Only
On-site mobile service in LA County, Orange County, and Ventura County.
Quick Summary
$59 diagnostic credited toward completed repair
90-day parts & labor warranty on the same failure
15% senior & military discount (labor only)
Privacy rights: Access, correct, delete, opt-out of sale/share
Text messages: Reply STOP to opt out, HELP for help
Accessibility: Contact us within 2 business days for assistance
All documents effective September 22, 2025