Accessibility Statement
Last updated: March 8, 2026
Our Commitment
TruePro Home Services is committed to making our website accessible to all users, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.
Measures We Take
- Semantic HTML structure with proper heading hierarchy
- Alt text for all meaningful images
- Sufficient color contrast ratios for text and interactive elements
- Keyboard navigation support throughout the site
- ARIA labels and roles for interactive components
- Responsive design that works across screen sizes and devices
- Form labels and error messages associated with their inputs
- Focus indicators for keyboard users
Known Limitations
While we work to ensure accessibility across our site, some areas may have limitations:
- Video consultations conducted via Daily.co rely on a third-party platform. We encourage customers who need accessibility accommodations for video calls to contact us in advance so we can make appropriate arrangements.
- Some older PDF documents or third-party embedded content may not be fully accessible.
Feedback
We welcome feedback on the accessibility of our website. If you encounter an accessibility barrier or have suggestions for improvement, please contact us:
Email: service@trueprohome.com
Phone: (877) 378-3111
We aim to respond to accessibility feedback within 5 business days.
Compatibility
Our website is designed to be compatible with:
- Recent versions of major browsers (Chrome, Firefox, Safari, Edge)
- Screen readers including VoiceOver, NVDA, and JAWS
- Browser zoom up to 200%
- Operating system accessibility features