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    90‑Day Warranty

    Effective date: September 22, 2025

    What's covered

    • 90‑day parts & labor on the same failure we repaired. If the same problem returns within 90 days, we'll fix it at no charge.

    What's not covered

    Misuse/abuse/neglect; pest/rodent damage; flood/surge; acts of God; clogs/foreign objects; consumables (filters, bulbs, some gaskets); cosmetic issues; unrelated failures; customer‑supplied parts (no part warranty; labor‑only 30 days); any work altered by another company.

    Sealed‑system refrigeration

    Same 90‑day term.

    Old parts

    We discard old parts unless you request them at the time of service.

    Property damage & liability

    We carry general liability insurance and work carefully. Except where prohibited, our liability is capped as stated in our Terms of Service.

    How to request warranty service

    Email service@trueprohome.com with your name, address, appliance, and a brief description (photos or error codes help). We'll schedule a warranty visit if appropriate.

    Contact Us

    Email: service@trueprohome.com

    Phone: 877-378-3111

    Address: 18034 Ventura Blvd #2017, Encino, CA 91316

    🟢 Call by 3:30pm for Same-Day or Priority