Samsung washers are packed with smart features, but when something goes wrong, they communicate through cryptic error codes on the display. Here's your complete reference guide to Samsung washer error codes—what each one means, what you can try at home, and when you need professional help.
Load & Balance Errors
UE / DC — Unbalanced Load
The most common Samsung washer code. The drum can't balance the load during spin. Open the door, redistribute clothes evenly, and restart. Heavy items like towels and jeans clumping on one side cause this frequently. If the code appears with small or balanced loads, the suspension rods or shock absorbers may be worn—a sign the washer needs service.
Water Supply Errors
4E / 4C — Water Supply Error
The washer isn't getting enough water. Check that both hot and cold supply valves are fully open, inspect inlet hoses for kinks, and clean the mesh screens at the hose connections. Hard water deposits common in Simi Valley and Camarillo can clog these screens.
4E2 — Hot Water Temperature Error
The incoming hot water is above 158°F. Check your water heater setting—it should be 120°F for both safety and appliance longevity.
Drainage Errors
5E / SE — Drain Error
Water isn't draining from the tub. Clean the debris filter (small panel at the bottom-front of the washer), check the drain hose for clogs or kinks, and make sure the drain hose end is properly positioned in the standpipe or utility sink. Coins, socks, and small items frequently block the drain pump.
Door Errors
dE / DC3 — Door Error
The door isn't latching properly. Check for clothing caught in the door seal, debris around the latch mechanism, and make sure the door hook aligns with the catch. If the door latch motor fails, the washer won't lock and won't start. This requires professional repair.
Motor & Drum Errors
3E — Motor Error
The hall sensor (motor position sensor) has failed or there's a motor wiring issue. Try a reset: unplug the washer for 5 minutes, then restart. If the code returns, the hall sensor or motor needs professional diagnosis.
bE — Motor Short / Button Stuck
In older models, this indicates a motor issue. In newer models, a button on the control panel is stuck. Check each button on the panel—press and release each one. If none are physically stuck, the control panel may need replacement.
Sensor & Temperature Errors
tE / HE — Temperature Sensor Error
The water temperature sensor (thermistor) has failed or the heater is malfunctioning. The washer can't regulate water temperature. This requires professional diagnosis and part replacement.
LE / LE1 — Water Level Error
The washer is detecting low water level during the cycle, which could mean a slow leak. Check the drain hose for siphoning—if it's pushed too far into the drain standpipe, water can siphon out during the wash cycle. The hose end should be 6-8 inches above the floor.
Overflow & Leak Errors
OE / 0E — Overflow Error
The washer has too much water. The water pressure sensor or inlet valve may be malfunctioning. Turn off the water supply and call for service—a stuck-open inlet valve can cause flooding.
Universal Reset Procedure
- Unplug the washer (or turn off the breaker)
- Wait 5 minutes
- Plug it back in
- Run a Rinse + Spin cycle to test
If the error code returns after reset, the underlying issue needs professional repair.
When to Call TruePro
Call for service if any error code persists after trying the recommended fixes, especially motor errors (3E), temperature errors (tE/HE), overflow errors (OE), and recurring door lock failures (dE). Our washer repair service covers all Samsung models with same-day availability across Anaheim, Encino, and all of LA, Ventura & OC.