LG Refrigerator Error Code Er 67: Door Not Closing Properly
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What Error Code Er 67 Means
The Er 67 code means the refrigerator has detected that a door is not fully closed or a gap exists between the door and the cabinet. LG refrigerators use door switches and, on some models, magnetic reed sensors to detect door position. If a door stays ajar or the gasket does not seal, the board triggers Er 67 after a set time (usually 5 minutes). The alarm also sounds to alert you. Leaving a door open causes rapid temperature rise, frost buildup, and compressor overwork.
Common Causes
Food or container blocking the door
A tall bottle, deli tray, or overstuffed shelf prevents the door from closing the last quarter inch. The gasket does not seat and the switch stays open.
Worn or deformed door gasket
The magnetic rubber gasket along the door edge loses its flexibility or develops a crease. It no longer seals flat against the cabinet, letting warm air in and keeping the door switch from activating.
Misaligned door or hinge
The refrigerator is not level, or a hinge has loosened. The door hangs crooked and does not close evenly against the cabinet.
Failed door switch
The plunger-style door switch in the door frame sticks in the open position or fails electrically. The board thinks the door is open even when it is closed.
How to Fix It
- 1
Check for obstructions
Open each door and inspect the shelves, bins, and drawers. Look for food containers, bottles, or items extending past the shelf edge. Push everything back from the door plane. Close the door firmly and check if Er 67 clears.
- 2
Inspect the door gasket
Close the door on a dollar bill so the bill is half in and half out. Pull the bill. You should feel firm resistance. Test this at the top, bottom, left side, and right side of each door. If the bill slides out easily anywhere, the gasket is not sealing at that spot. Look for cracks, tears, folds, or deformation in the rubber.
- 3
Revive a deformed gasket
If the gasket has a crease or fold from being compressed, use a hair dryer on medium heat to warm the rubber for 30-60 seconds along the affected area. Gently reshape it with your hands. Close the door and let the gasket cool in the proper position. Retest with the dollar bill.
- 4
Level the refrigerator and adjust hinges
Place a bubble level on top of the refrigerator. Adjust the leveling legs at the front bottom using a wrench or pliers. The front should be slightly higher than the rear so gravity helps the door swing closed. If a hinge is loose, tighten the hinge bolts with a socket wrench (typically 13mm or 1/2 inch).
- 5
Test the door switch
Locate the door switch in the door frame (a small plunger-style button). With the door open, press and release the plunger. The interior light should turn on and off. If the light does not respond, the switch is stuck or failed. Remove it (pry gently with a flat-blade screwdriver) and test continuity with a multimeter. Replace if defective.
Unplug the refrigerator before removing the door switch.
When to Call a Professional
If the gasket needs replacement, a technician ensures the new gasket is seated correctly around the entire door perimeter. If the door or hinge is physically damaged, professional shimming or hinge replacement prevents further issues. TruePro's $59 diagnostic is credited toward the repair. All work is covered by a 90-day parts and labor warranty. CA License #51112. Same-day service is often available in LA County, Orange County, and Ventura County. Call 877-378-3111. Use code NEW15 for 15% off labor as a first-time customer.
Estimated Repair Cost
| Option | Estimated Cost |
|---|---|
| DIY (parts only) | $30 - $90 |
| Professional repair | $140 - $280 |
DIY covers a replacement door gasket. Pro range includes diagnosis, gasket or door switch replacement, and labor. Hinge repairs or door realignment are on the lower end.
See full refrigerator repair cost breakdown βLG Refrigerator Er 67 β FAQ
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