Get Your Oven Diagnosed on Video
Not heating evenly? Burner won't light? Simon's team will diagnose it in a 15-minute video call.
Common problems we diagnose
Not heating
May need a proFailed bake/broil element, faulty igniter (gas), or bad oven sensor. We can often see element damage and test igniter glow on video.
Typical cost: $150–$500
Uneven heating
May need a proFailing element, malfunctioning convection fan, or poor calibration. We'll check the visible components and recommend next steps.
Typical cost: $100–$350
Burner won't light
Often a simple fixClogged burner ports, wet igniter, or misaligned cap. Most of these are quick DIY fixes we can walk you through.
Typical cost: $100–$300
Door won't close properly
Often a simple fixWorn hinges, damaged gasket, or bent latch. Visual inspection on video usually reveals the issue quickly.
Typical cost: $100–$250
Self-clean not working
May need a proFaulty door lock motor or failed thermal fuse. We'll check for error codes and visible issues on the call.
Typical cost: $100–$350
Why video diagnosis works for this
Oven and range issues often have visual indicators — a blistered bake element, a glowing but weak igniter, clogged burner ports. Our video diagnosis catches these quickly. For gas appliances, we always check safety first.
What you'll get
- Specific diagnosis of your oven or range issue
- Parts list with part numbers and prices
- Gas safety assessment (gas models)
- Fix-vs-replace recommendation
- Written report emailed after the call
What happens after your call
It's a simple fix
Clogged burner ports and misaligned caps are 5-minute fixes. We'll walk you through it on the call.
It needs a pro
Gas valve and igniter work should be done by a licensed tech. Your $49 is credited toward in-home repair in SoCal.
It's not worth fixing
Control board replacements on older ranges can exceed the cost of a new unit. We'll give you an honest recommendation.
Simple pricing
Pick your level
Both include a written report with diagnosis, parts list, and fix-vs-replace recommendation.
Diagnosis
$49
15 minutes
- Live video call with Simon's team
- Expert diagnosis of your appliance issue
- Parts list with part numbers & prices
- Fix-vs-replace recommendation
- Written report emailed to you
Best for: "Tell me what's wrong and what I need"
Guided Repair
$79
30 minutes
- Everything in Diagnosis, plus:
- Step-by-step repair walkthrough on video
- Real-time guidance as you do the repair
- Safety checks before & after
- Extended time if needed ($29/15min)
Best for: "Walk me through fixing it myself"
Can't diagnose it? You don't pay. · In SoCal? $49 credited toward in-home repair.
FAQ
Is it safe to diagnose a gas oven over video?+
Yes. We focus on visual and audible diagnostics. We'll never ask you to open gas connections — and we always check for gas safety concerns first.
Can you see inside my oven on video?+
Yes. Using your phone flashlight and camera, we can inspect the bake element, broil element, door gasket, and sensor wire.
What if my oven has an error code?+
Error codes are the fastest path to diagnosis. We'll decode it immediately and tell you exactly what needs to happen.
What if you can't diagnose it?+
Oven issues almost always have a visible cause — damaged elements, weak igniters, or error codes. If we can't identify yours, full refund.
Related Issues
Need in-home repair?
In SoCal? Your $49 video fee is credited toward an in-home repair.
Learn about in-home service