Fridge Making Strange Noises? We'll Listen.
Buzzing, clicking, humming, or rattling — each sound points to a different part. We'll identify it on a video call.
What could be causing it
Evaporator fan motor
May need a proA grinding or squealing from inside the freezer usually means the evaporator fan is failing. We'll listen on the call.
Typical cost: $100–$250
Condenser fan obstruction
Often a simple fixThe fan at the bottom/back can hit debris or have a failing motor. We'll check it visually.
Typical cost: $80–$200
Failing compressor
May need a proClicking or buzzing from the back usually means the compressor is struggling. This is the most serious issue.
Typical cost: $400–$700
Loose drain pan
Often a simple fixA rattling from the bottom is often just a loose drain pan. Free fix.
Typical cost: $0
Ice buildup on fan blades
Often a simple fixA scraping or buzzing from the freezer can mean ice has formed on the evaporator fan blades.
Typical cost: $0–$150
Why video diagnosis works for this
Refrigerator noises are incredibly diagnostic. The type of sound (buzz, click, grind, rattle) and its location (top, bottom, back, inside) narrow the cause immediately. Video calls let us hear exactly what you hear.
What you'll get
- Identification of the noise source
- Assessment of severity (urgent vs. cosmetic)
- Parts list if replacement is needed
- DIY fix instructions for simple issues
- Written report emailed to you
What happens after your call
It's a loose part or debris
Drain pans, condenser fan debris, and ice buildup are quick fixes. We may solve it during the call.
It's a failing fan motor
Fan motors are affordable to replace. We'll give you the part number and repair difficulty level.
It's the compressor
Compressor issues are serious and expensive. We'll help you decide if it's worth fixing based on your fridge's age.
Simple pricing
Pick your level
Both include a written report with diagnosis, parts list, and fix-vs-replace recommendation.
Diagnosis
$49
15 minutes
- Live video call with Simon's team
- Expert diagnosis of your appliance issue
- Parts list with part numbers & prices
- Fix-vs-replace recommendation
- Written report emailed to you
Best for: "Tell me what's wrong and what I need"
Guided Repair
$79
30 minutes
- Everything in Diagnosis, plus:
- Step-by-step repair walkthrough on video
- Real-time guidance as you do the repair
- Safety checks before & after
- Extended time if needed ($29/15min)
Best for: "Walk me through fixing it myself"
Can't diagnose it? You don't pay. · In SoCal? $49 credited toward in-home repair.
FAQ
Is a noisy fridge dangerous?+
Not immediately, but certain noises (clicking compressor, grinding fan) indicate parts that could fail soon. Better to diagnose early.
Can you really hear the noise over a video call?+
Yes. Phone microphones pick up appliance sounds well. We may ask you to hold the phone near different parts of the fridge.
What if you can't diagnose it?+
After 35 years we've heard every fridge noise. The sound type and location narrow it to one or two parts almost every time. If we can't identify it, full refund.
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Need in-home repair?
In SoCal? Your $49 video fee is credited toward an in-home repair.
Learn about in-home service