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5.0 rating • 1,400+ customers served

Refrigerator Not Cooling Repair in Thousand Oaks

Same-day service available | $59 diagnostic — FREE with repair | 90-day warranty

90-Day Fix GuaranteeSame issue? We come back free.

✓ Same-day appointments available✓ OEM parts on truck

Thousand Oaks is the largest city in the Conejo Valley, with neighborhoods ranging from the established homes of Newbury Park to the newer developments near the Oaks Mall and the hillside properties along Westlake Boulevard. When it comes to refrigerator repair, a refrigerator not cooling is something our technicians handle regularly in this area. TruePro's technicians arrive in Thousand Oaks with fully stocked vans so most repairs are completed on the first visit.

What Our Customers Say

5.0•1,400+ customers served

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"Diagnosed a refrigerant leak at the evaporator. Repaired the line and recharged the system same-day. Will definitely call them again."

Eric B.

Thousand Oaks

3 days ago

"Diagnosed a sealed system issue but walked us through the options honestly. Ended up being a simple fix. Excellent work, very thorough."

Chris W.

Thousand Oaks

6 weeks ago

"Traced the issue to a faulty thermostat sensor. Swapped it out and calibrated the temperature. Really impressed with how fast they worked."

James R.

Thousand Oaks

2 weeks ago

What's Happening & What to Do Now

Common Symptoms

Fridge warm, freezer still cold (air not circulating)
Compressor clicks on/off repeatedly
Ice cream soft, milk spoiling early
Fan noisy or silent behind rear panel

Safe Checks You Can Try

Confirm setpoints (no accidental 'Sabbath mode')
Move items away from interior air vents
Power‑cycle at breaker for 2 minutes

Stop Using If:

you smell burning/plastic, hear sharp repeated clicks, or see water pooling under the unit

Pricing & Time to Fix

Repair Type	Price Range
Evaporator fan motor	$250–$400
Thermostat / temp sensor	$100–$400
Defrost heater / timer	$120–$400
Control board	$400–$750
Compressor / sealed system	$700–$1400

Parts + labor. Informational only—not a binding quote.

$59 diagnostic — credited toward repair if you approve.

Typical Fix Time

60–120 min

Common Parts

starter relay, evaporator fan, thermistor, defrost heater

$59 diagnostic — FREE with repair

Usually same‑ or next‑day service

Brands We Service

Our technicians are trained and experienced with all major appliance brands

Samsung

Whirlpool

Maytag

Bosch

KitchenAid

Frigidaire

Ready When You Need Us

Usually same‑ or next‑day service

Fast Response

Most repairs completed in a single visit

90-Day Warranty

All parts and labor covered

Upfront Pricing

Written quote before we start

Call (877) 378-3111 Text Us

Frequently Asked Questions

The most common causes are dirty condenser coils, a failed evaporator fan motor, or a bad compressor start relay. Dust-clogged coils are the number one reason — the compressor runs but can't release heat efficiently. Our $59 diagnostic identifies the exact cause, and the fee is waived if you go ahead with the repair.

A closed refrigerator typically holds safe temperatures for about four hours. If the fridge has been warm for longer than that, perishable items like dairy, meat, and leftovers should be discarded. Call us for same-day service to minimize food loss — we carry the most common cooling-system parts on our trucks.

It depends on the failure. A $150 relay or fan motor replacement is almost always worth it, even on a 15-year-old fridge. A compressor replacement on an older unit gets closer to the cost of a new fridge, and we'll be upfront about that. Our tech gives you the diagnosis and cost before any work starts, so you can make the call.