SMS Consent Disclosure
Effective date: September 22, 2025
Purpose
This page documents how TruePro Home Services LLC collects explicit opt-in consent for SMS text messages. The consent mechanism shown below is displayed on our service request form.
Consent Collection Method
SMS consent is collected via an unchecked checkbox on our booking form. Customers must actively check the box to opt in to SMS updates. Below is an exact representation of our consent collection:
Service Request Form (Mock Display)
I agree to receive automated service-related text messages (appointment confirmations, technician ETA, invoice/receipt) at the phone number provided. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent not required for service. See SMS Terms and Privacy Policy.
Key Compliance Points
- Checkbox is unchecked by default β customers must actively opt in
- Clear disclosure β the consent text explains what messages will be sent
- Not required for service β customers can receive service without opting in to SMS
- Easy opt-out β Reply STOP to any message to unsubscribe
- Help available β Reply HELP or contact us for assistance
Message Types
Customers who opt in may receive:
- Appointment confirmations and scheduling updates
- Service reminders
- Technician ETA notifications
- Invoice and receipt notifications
Related Policies
- SMS Terms β Full terms and conditions for SMS messaging
- Privacy Policy β How we handle your personal information
Questions? Contact us at service@trueprohome.com or call 877-378-3111.